Privacy Policy

TILED UP, a sole proprietorship registered in Kelowna, British Columbia, Canada (“TILED UP”, “we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information you provide through our website located at tiledup.ca (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us through our services.

Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Information submitted through contact forms
• Website usage data and analytics information

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking technologies

How We Use Your Information

We may use your information to:

• Respond to inquiries and provide estimates
• Deliver and improve our services
• Communicate regarding projects or customer support
• Improve website performance and user experience
• Analyze website traffic and marketing effectiveness
• Prevent fraud or unauthorized activity
• Comply with legal obligations

Third-Party Services

We may use third-party services including:

• Google Analytics
• Google Ads
• Meta/Facebook advertising tools

These third-party providers may collect information in accordance with their own privacy policies.

Cookies

Our Website may use cookies and similar technologies to improve functionality, analyze traffic, and support advertising campaigns.

You may disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws and regulations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of online transmission or electronic storage is completely secure.

Your Rights

Under applicable Canadian privacy laws, you may request access to, correction of, or deletion of your personal information.

To make such a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

TILED UP
Kelowna, British Columbia, Canada
Email: info@tiledup.ca